Kew Car Ltd have been providing private hire vehicle services to the community since 2020. We operate in England and Wales (registration number: 12473382) , registered address is located at Abbey House, Bath Road, West Drayton UB7 0EB. Company contact details 24 hours: 0208 568 6666 Email address: Website:

When you book our services you are entering a contract with  Kew Car Ltd for the booking as well as the provision of the transportation service ,these customer terms and conditions referred to herein apply to your use of the services.

We keep these Terms updated and we amend them every so often. Please remember to check these Terms before you make a Booking (as defined below), as the latest set of Terms will apply to your Booking (as defined below).

Terms and conditions:

Fare policy:


During the provision of any Passenger Services, you and all your Passengers must:


Kew Car Ltd takes the responsibility of your privacy seriously and complies with the General data protection regulation 2018. Your privacy is important to us therefore following is the list of data we collect.

Kew Car Ltd collect basic information about you which includes, your complete name, title, telephone number, your address, e-mail address.

We are registered with ICO to comply with data protection act. All data is secured and stored in devices accessible only to the authorised members of management.

These devices are locked in a filing cabinet which stores all hard copies of data.

Data is also stored in a hard drive which is securely encrypted that requires permission and a password to access.

These devices are stored and locked away from public access and non-personnel, and kept securely in the main office of operations.

We request a seven day period to retrieve the required information (from either our database or our storage) in the requested format. This is sent out to the customer/ authorised personnel via e-mail or recorded post.

We store passenger information in our software system to provide you the transport services. The data we collect will be remain in our database for a period of minimum 12 months. Your personal information will never be sold or shared with anyone (only police and other government agencies and TFL can request any information lawfully, but DPA form required).

Kew Car Ltd

Abbey House

450 Bath Road



Company No. 12473382